In addition, each aisle is outfitted with emergency lighting, which is designed to safely illuminate your way to the nearest Exit. Emergency situations require that stairways be kept clear. We strongly encourage all parents and guardians to monitor the Internet use by their children. You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. Join Untappd For Business to verify your venue and get more app visibility, in-depth menu information, and more. We were in section 9, row W. Based on the Ticketmaster map, we thought we were under the overhang. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. In such a case, if you did not receive a payment from PNC Music Pavilion but instead received a credit, then the credit will be reduced so that it instead equals the amount of money that PNC Music Pavilion would have refunded to you had you still been the holder of such ticket when the event was cancelled. You are allowed an unopened bottle of water and a gallon sized clear ziplock bag with food. Throughout the Term, you will have the right to use your Ticket Credit to purchase tickets to Concerts at the Venue. . Anyone sustaining injury from pucks or by any other means should go directly to First Aid, located adjacent to Section 111 on the Main Concourse. If you have not committed to a new package by June 1, . Smoking areas are no longer available outside the arena. Our Privacy Policy and any other policies, rules or guidelines that may be applicable to particular offers or features on the Site are also incorporated into these Terms. Terms Applicable to Personal Seat Licenses. If anyone brings a claim against us related to your use of the Site or the content, or your violation of these Terms, you agree to indemnify, defend and hold us and our affiliated companies, PNC Music Pavilion , suppliers, advertisers and sponsors, and each of our officers, directors, employees, and agents, harmless from and against any and all claims, damages, losses and expenses of any kind (including reasonable legal fees and costs). Bag Policy FAQ's PNC Music Pavilion Music Venue, Music Festival 707 Pavilion Blvd Charlotte, NC ( Map ) Incorrect Information? Payment of all filing, administration and arbitrator fees will be governed by JAMSs rules. Parking lots and roadways are to be used in a safe manner. IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. What food and beverage offerings are available? You are responsible for complying with all applicable ticket resale laws. OUR LIABILITY WILL BE LIMITED UNDER THIS PARAGRAPH TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND THE PROVISIONS OF THIS PARAGRAPH WILL NOT APPLY TO THE EXTENT APPLICABLE LAW PERMITS THE RECOVERY OF DAMAGES, ATTORNEYS FEES OR COSTS OTHERWISE PROHIBITED UNDER THIS PARAGRAPH. If a closure, sale, other transfer or change of use of the Venue causes a cancellation of all or part of a Concert Season, we will. Use of grills must follow Open Fires Prohibited guidelines. This license exists only so long as you strictly comply with each of the provisions described in this section. There is a no re-entry policy for all Riverbend Music Center and PNC Pavilion events. . In order to get to your section (in the seats), you went through 2 event staff checkpoints (at least for our section). PNC Music Pavilion Questions & Answers 349 Reviews Ranked #58 of 606 Attractions in Charlotte Carrie T Is there a smoking section? If you have not committed to a new package within six months following the expiration date of your current package, we will issue you a refund. Jimmy Buffet concert was fantastic and the PNC Pavilion was well equipped wit drinks and food For seasonal, outdoor venues: For those postponed Concerts originally scheduled during the Term, you will not be entitled to use the Seats unless the rescheduled Concert falls within the Term. Formerly known as Verizon Wireless Amphitheatre and originally called Blockbuster Pavilion, it is famous around Charlotte and the state for it's outstanding live music. No rights to such trademarks and copyrights are granted by virtue of PNC Arena allowing photography of the facility or the events presented. Please visit Individual Ticket information for ticket warnings. The venue doesn't allow coolers, laser pointers, weapons or animals (except for seeing eye dogs). May not interfere with the event enjoyment of other guests, May not impede other guests from entering and exiting the seating area, May not be used to video or audio record the event, nor interfere or violate the rights and privacy of others, Wireless network access is free and public. COVID-19 is an extremely contagious disease that can lead to severe illness and death. If you use the Advanced Services to sell a ticket, you will be the tickets seller, not us or PNC Music Pavilion . Ticket and VIP amenity orders will be processed only if the Ticket Bank has a value greater than or equal to your order, including service fees and applicable taxes. . Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a chargeback from the company whose credit card you used to purchase tickets from the Site. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. No refund will be owed if an opening act or festival performer is changed or canceled. Stay alert at all times before, during and after play or performance. The sound and light from the device must be kept at a minimum and turned off during the National Anthem, periods of darkness or other appropriate times and circumstances. Please check the respectiveEvent pagefor details. Although we love for our fans to cheer, we must maintain some basic protocols. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. The VIPs had their own parking area and entrance (we didnt pay the extra for that). You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by PNC Music Pavilion . Yes. Despite spectator shielding, injury can occur. Change of Status, Control or Purpose of Venue, . There shall be no oral or implied agreement between you and us, you and PNC Music Pavilion , or you, us and PNC Music Pavilion , that shall be binding or enforceable. Lots are located adjacent to the amphitheatre and for your convenience parking is included in the ticket price. The main entrance was extremely quick and easy to get through. Venders for food and drinks are way too expensive so we eat before we go and only buy the $3.00 bottled water. All rights reserved. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. If paper tickets were issued prior to a cancelled or postponed Concert, then we may ask you to return the paper tickets for the cancelled or postponed Concert before we issue a Threshold Credit. Tripadvisor performs checks on reviews. Only invited guests, those doing business with PNC Arena and/or those holding valid event tickets may enter onto and remain on the property for the purpose of conducting said business with PNC Arena and/or attending a scheduled event. For Cancellation or Postponement of a Concert in Connection with a VIP Ticket Bank, see Section VI.B. I dont get that part as it wasnt alcohol. The following terms and conditions, as well as any other policies, rules or guidelines that may be applicable to particular offers or features presented to you (you or your) by Live Nation Worldwide, Inc. (LN, we or us), (collectively "Terms") govern your purchase of tickets under the Premium Seat Sales program. You bear all risks of inclement weather. I have seen Willie 3 times prior and this has never happened but I find it unprofessional on both PNC's part and on the behalf of Willie's part for not being honest. If applicable, we will provide you with a designated number of complimentary parking passes for each Concert (other than music festivals). We are not always made aware of opening acts or the length of their performances. A ticket is not redeemable for cash. Accommodating up to 10,154 guests and close-up views of the stage, this versatile space is perfect for events of all occasions including conference, corporate event and company picnics. Terms & Conditions We reserve the right to relocate the Seats due to artist or production requirements. I will not attend anymore concerts there until they update their smoking policy. Circulation between lots is prohibited. You grant permission to us and the Event Provider(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any live or recorded audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after play or performance) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf. We used electronic tickets and had no issues. If we issue you a refund for a ticket due to a canceled or postponed event, we will issue a refund of the price you paid for the ticket. We may invite you to renew the Agreement for the next Concert Season or Term. Each event determines their camera policy. more. The following terms and conditions, as well as any other policies, rules or guidelines that may be applicable to particular offers or features presented to you (you or your) by Live Nation Worldwide, Inc. (LN, we or us), (collectively "Terms") govern your purchase of tickets under the Premium Seat Sales program. PNC Music Pavilion is a fantastic outdoor music venue in Charlotte, North Carolina. Terms Applicable to Full Concert Season Packages, Days Prior to the Concert Season Start Date, V.Terms Applicable to Personal Seat Licenses. The igniting of fires* for any purpose whatsoever is prohibited on PNC Arena property. "Threshold Credit" means an amount equal to the difference between the number of Concerts that occurred during the Concert Season and the Concert Threshold. If fewer Concerts than the Concert Threshold occur during the Concert Season, you will receive a Threshold Credit in an amount to be confirmed following the conclusion of the Concert Season. No pets are permitted inside PNC Arena. over a year ago Answer 1 answer amandahea. Breach of terms or rules will terminate your license to attend the event without refund. We did lawn seats and stood right at the poles - the views were fine. It was renamed under a new naming-rights deal with PNC Bank. Event date and time are subject to change. Announcements will be played before each event as required per Raleigh FD (Standard Fire Prevention Code 3101.54). Tailgating on site is permitted. Violators may be ticketed by local police and/or towed at the owners expense. IN NO EVENT WILL WE, OUR LANDLORDS OR LICENSORS, OR THE CONCERT PROVIDERS, SUPPLIERS, ADVERTISERS AND SPONSORS, BE RESPONSIBLE OR LIABLE TO YOU OR ANYONE ELSE FOR, AND YOU HEREBY KNOWINGLY AND EXPRESSLY WAIVE ALL RIGHTS TO SEEK, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY TYPE OTHER THAN OUT OF POCKET EXPENSES, AND ANY RIGHTS TO HAVE DAMAGES MULTIPLIED OR OTHERWISE INCREASED, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT AND ANY SEAT OR TICKET, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM IS BASED UPON ANY CONTRACT, TORT, OR OTHER LEGAL OR EQUITABLE THEORY. read more. If a refund is issued, it will be issued using the same method of payment that was used to purchase the tickets. The sale price for any tickets acquired pursuant to this Agreement that are posted for sale on TM+ shall in no event be less than the greater of $35.00 or 115% of the face value of the ticket, in either case exclusive of taxes, charges and fees. Damaging of Shrubs or Plants & Defacement of Facilities. Riverbend Music Center General Information - (513)232-6220 Cincinnati Symphony Orchestra - (513)381-3300. These individuals and businesses are the sellers of the tickets, not us or PNC Music Pavilion . Cancellation of a Concert or postponement of a Concert outside of the Term in no way relieves you of your obligation to make full payment of the Fee amount stated on the Invoice. Orders are processed only after a billing address, and other billing information, has been verified. You may download the forms located at https://www.jamsadr.com. Lots of local police as well. Accessibility a carbonhouse experience, Bottles, Cans, Coolers & Liquid Containers, Recording Devices, Video Equipment - See Below, Electronic Cigarettes, Tobacco Products& Vape Pens, Weapons of any Type (Including Pocketknives & Firearms), Noise-making devices (i.e. If you purchase seated tickets can you still go walk on the lawn when you want? You agree that monetary damages may not provide us a sufficient remedy and that we may pursue injunctive or other relief for your violation of these Terms. Fans are advised that while cheering for the team, please be cognizant and courteous to those around you. PNC Arena management reserves the right to revise the terms of acceptable devices and use at any time. You agree to waive any right to a jury trial or to participate in a class action. Damage, defacement, removal, or destruction of the surface of the facility or its structures, appurtenances, recreational facilities, or property is prohibited. Smoking areas are no longer available outside the arena. . We employ approximately 1,400 part-time team members for various positions. Despite spectator shielding, injury can occur. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event. We recommend booking tickets using Ticket Network, which is an online marketplace for official tickets for events at PNC Music Pavilion and other major events across the world. You may not use another users account without that users permission. This is the version of our website addressed to speakers of English in the United States. Any changes we make will be effective immediately when we post a revised version of these Terms on LNs digital account management portal,Account Manager (Account Manager), at which time you will be prompted to accept these revised Terms at the time of your next login. 707 Pavilion Blvd Charlotte, NC 28262 United States. You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at the defined number of Concerts in the Concert Threshold. Signs are permitted during Carolina Hurricanes and NC State Mens Basketball games. The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of this Agreement, including, but not limited to any claim that all or any part of this Agreement is void or voidable. Invoice means the document that details the purchase of your Premium Seat Sales package. Review tags are currently only available for English language reviews. . We may investigate any violation of these Terms, including unauthorized use of the Site. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes. . Nestled in the rolling countryside on the northeastern edge of Charlotte, North Carolina, the PNC Music Pavilion has hosted big-name acts and major music festivals since opening on July 4, 1991. Guests can expect longer wait times for bag lines. User/Owner acknowledges that such devices can be accidentally or otherwise damaged. The first was just to get to the area where all the seats were. If you purchased any Additional Tickets for Concerts included in your Agreement, these will be subject to cancellation as part of Your Termination. 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