They started it four days after we committed to purchasing. Seemed to be working well with the rain the last two days. I looked into getting gutter guard system because I've got a second story and didn't want to get on a ladder that high, certainly not regularly. What Smells Like Burning Rubber in My Home? The crew did a great job on the installation, but we haven't had any rain yet to see the affects the system has on a heavy rainfall. The installer was a very nice guy and honestly I think he did an ok job. Was told the installation team would be there between 8 am and noon they showed up at 12:40. The gutter subcontractor is unprofessional. My story is quite similar to several reviews on BBB, Google, and Angies List. So I decided to call and get and appraisal. As I suspected, there were tales of woe and borderline thievery. It's too soon to see how well the filter works, but I can see no reason why it wouldn't do exactly what it's claimed to do. I started this with a few core values in mind: offer quality work for a quality price, never get too big where the quality starts to decline, be respectful of clients and their homes and make sure the right people work for us so all our customers feel safe and know work will be done right. I also felt that the sales person was a little misleading during his presentation by using paper towels to substitute for leaves in the gutters. If your eyes light up and you accept the lower price, your brain whispers to you, Okay, now you must give him something back. All the salesman wants is your signature on the contract. Find out more about Sales Representative salaries and benefits at LeafFilter Gutter Protection. Read reviews of other Gutter Guard brandsWrite a review. At that point, the light-bulb went off in my head, and I decided to reach out to my newsletter subscribers to see if theyd share their gutter guard sales-pitch stories as well as the quotes they received. David was out 1 time before, because we keep having leak. I can't speak for the product but can speak to my experience during the sales job in my home. If you signed and are reading this before the install, I urge you to do the same. Now, I just hope the product is a good and functions as well as you have indicated to me! Very disappointed shop around but give Leaf Filter a pass. Name: Bob I have disputed the charge to my credit card. I know we dont have any reviews or anything like that but I just started this business. This is 5.6% worse than the company average rating for salary and benefits. Either way, he takes off 15% to 4K-ish, still a lot, I thought it'd be around 1200 max. You see scarcity in play each day in your life when you see and ad or read an email that says, The sale ends in hours. The business is making the savings scarce. One of the things he mentions is a gold star rating on BBB and how they have so many sales and no complaints, wow, not one I think, that's great. Very powerful psychology is used to influence your decisions on an almost daily basis. LOOK ELSEWHERE. We use dedicated people and clever technology to safeguard our platform. Bear in mind that the higher end of this price range typically includes a full gutter installation. Name: S. Johnson We offer fully customized window cleaning and house washing services to get your windows so sparkling clean youll hardly notice they are there! The office, Charisse W. said: We got a new front door, storm door and garage door and couldnt be, Josef B. said: Ross and his team were very friendly and completed the job on time!, Kali C. said: On Christmas Eve we came home to water flooding our home. Youre forced to make a decision or lose thousands of dollars. Salesperson was on time for meeting - was knowledgeable about the product and the advantages of the product. On Wed I got a call saying that the Thurs /11/14 install would be in the afternoon on Thursday because the piece of gutter needing replacement had not been made yet.My main complaint would be trying to communicate with your local company contracted to represent you. There's no avoiding the fact that LeafGuard is one of the most expensive solutions available. Satisfaction Rating: Date created: 2022-11-07 Here are some of the reviews and videos I encountered: https://www.bbb.org/us/nc/cornelius/profile/gutter-guards/leaffilter-north-of-north-carolina-charlotte-0473-238177/customer-reviews, A video breaking down the price and sales strategy of LeafFilter, https://www.youtube.com/watch?v=kZR_wWMD4e4. Now after he leaves I get some moments of reflection, like why would they make any sale in which they are not making money? That's why no one called him back after sleeping on it. The sky is the limit on earnings. Next thing I know, he was done in about 2 hours. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'askthebuilder_com-box-4','ezslot_3',260,'0','0'])};__ez_fad_position('div-gpt-ad-askthebuilder_com-box-4-0');I was astonished at the tsunami of responses. I now have peace of mind. Water just pours over the gutters onto the ground. The salesman sitting in your living room might squeeze this trigger in your head when he places the call to his manager to authorize another special price or discount. I had (company name redacted) come out and give me their inclusive pitch which ended with an $18,000 quote. Would never deal with this company again. $3,100 for 130 feet but haggled to $2,600 in the end. Job not even two weeks old. The gutters appear to be a very good quality however, the downspouts appear to be subpar and dont fit well within each other. Your installer did his best and cleaned up after, but the rains that fell a few days after showed a lot of defects that needs to be fixed immediately. Types of Sales the Rule Doesn't Cover The Seller Must Tell You About Your Right To Cancel How To Cancel a Sale The Seller's Obligations If You Cancel We have had 4 calls to customer service with no resolution. How is LeafFilter Gutter Protection rated? High-Pressure Sales Tactics - You may become a victim of secret psychology if you sit through a sales presentation for gutter guards like you see here. Read More. The reason why I am giving a 3 star is because the installation is not a very good experience. I told him I was not buying that day and he became angry and more obnoxious with the high pressure sales tactic. Service Provider Response . We needed filters installed on our gutters. If you happen to need new gutters, we can install them during your installation. Take my money!Social proof is as intoxicating as that delicious aroma of your favorite food you smell when you come in from the garage. I would recommend this installer any time. I called your customers service for appointment, but I need an earlier date. It works because these psychological triggers are inside every humans brain. The opinions expressed in these reviews are the opinions of consumers that submitted reviews to Roof.info. They did a great job. Friendly, worked hard. "Leaf Filter Leaky gutters" Our system was installed and immediately leaked. You had to follow up to find out why you didn't get paid on a job only to be told customer cancelled. Here are 8 tips for writing great reviews. Look forward to not having to clean gutters. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. More so, the 11 degree pitch they boasted less self cleans than creates a shelf for debris to cake on. Nope. First of all Nathan the sales person was fine. At this point we stared going down hill! Location: Nanaimo, BC ,They also ended up coming in higher than the one I ended up going with - even after "severe discounts", coupons and much consternation from the sales guy. My yard was spotless. If you dont sell - you dont get paid. They didn't show up, they have never once returned a call. After the last one, your brain screams at you, Well by gosh if its good enough for them, I need it. When the winter came and there was ice sickles on the gutters, and when melted there were big puddle of water forming ice on the ground. Thank you for sharing! One of the most powerful psychological ploys thats put upon you in the sales presentation is social proof. When it comes to the materials, LeafFilter doesn't sell to you directly. When the installers got here they said it was only for 47ft on one side of the home and not the front of home. The second installer called me back later in the day and set up an appointment for the next day. gutter cleaning, gutter repair. Installed LeafFiltre Gutter protection in February 2017 and replaced gutters & LeafFilter in May 2018 due to hail damage in June 2017. The product is good - and that should be enough. Strictly commission. The issue still isnt resolved and Ive called more than 15 times, emailed twice, and told them at this point I just want a refund so that I can afford to pay someone else to properly clean my gutters. And once that happens, you just have overrun anyway. He scheduled the installation while in our meeting, which saved some time. Allow me to share some knowledge I obtained as part of a very exclusive mastermind group I helped start in 1999. Scarcity is used to make POWs sing like canaries. $5,100 for 160 feet. Try these recipes to prepare dishes with confidence. If youre at the bottom you dont get leads. This rating has decreased by -15% in the past 12 months. LeafFilter is priced due to the unique specifics of each home, such as size, shape and gutter style. . The Salesman was good, humorous and friendly. We have documentation that it was received. We encouraged them to contact a supervisor for advice but they replied that they would figure it out. Heres why. The installation person was very nice and professional. Arrived on time, good communication, professional work. Gutter Cleaning Tips to Avoid Major Repairs, Avoid Roof Repair Scams: 3 Things to Look Out For, Ring Wireless Video Doorbell Pro Lets You See Whos There from Anywhere, https://www.gs-legal.com/current-cases/leaffilter-class-action/, How to Floor Your Attic for Storage Without Wrecking Your Roof, Best Paint Colors to Increase The Value Of Your Home. The guy on the phone scheduled the free estimate and mentioned that the price given by the rep will be valid for a year. Find out how we combat fake reviews. Immediately,. Fear is also a major component of this fiendish brew. I say, appreciated but I want to sleep on it. So I tell him I want to sleep on it and he, comes my way again and drops it to 2k. The contracted installers were efficient and personable. Hello Peter, we will be reaching out to you directly. After all of this and reading several reviews I am leaning towards purchasing from a different vendor. I thought I was gonna be able to talk to the person and then go vet it out before having to commit, nope. I scheduled another appointment with LeafFilter provided the Jeff did not get the sale and that Jeff not step foot on my property. Thankfully I DID inspect their work right away and I would highly recommend any customer to do the same should they use them. our elderly, retired "Arkansas-ians" (or Arkies if you prefer) because they were easy targets for their cut-throat high-pressure sales tactics, we knew it was time . Can I Move My Washer and Dryer to My Garage? Keith Wagner came out the same day to estimate and gave me a high-pressure sales pitch. It works because these psychological triggers are inside every humans brain. They do not necessarily represent the opinions of Roof.info. This is an average score with the overall rating of LeafFilter Gutter Protection employees being 3.5 out of 5 stars. Let's just see how leaf filter gutter protection holds up. Yes, LeafFilter Gutter Protection offers a 10% senior discount. Gutter replacement. If your eyes light up and you . $20 per linear foot for the system alone. Worst company ever filled with liars, non-existent customer service, and incomplete work. Install team was superior, knowledgeable and friendly. In the case of the high-pressure salesman, he offers you a discount on the price of the item. Read 161 LeafFilter Gutter Guard reviews or write your own review. Had to jump out of bed and get dressed quickly to meet him at the front door. Called leaf filter to install new gutters with the leaf filter after a new roof install. Because of poor weather conditions the first installer simply stopped bye to set another date/time - then a second contract installer called with a new date and time -- finally a contractor arrived and questioned the original scope of work -- left without totally completing the work and left me with a name and number of the person to resolve. The installers were pretty quick and cleaned up most of the mess. You put a bunch of miles on your personal vehicle with no compensation other than tax right offs. Location: east bwater ma The leaf filters DO NOT work when the snow melts and ices over the gutters. What Is the FTC's Cooling-Off Rule? Some deals you make nothing on. The team completed the work in one day. Name: Rod Hancock On top of that, I was told that the salesman who lied to me, Brandt, would need to resolve this issue with me. Thank you for your review. Wanted to share my experience of LeafFilter. After reviewing all that information and realizing I was just duped into a sale time share style I called up the main number(1-800-749-4566) from the folder he left and cancelled the install. He called back 2 hours later and after being very rude he came up with $100.00 off on a $5000.00 job was all my time was worth. Aside from the overly aggressive pricing and sales tactics, an investigation by KOAA NEWS5 found that many consumers have reported installing Leaf Filter Gutter Guards resulted in dangerous ice build up on sidewalks and driveways under the gutters. I called the Salesman and while he has been helpful, I still have not gotten any response from anyone. You see this all the time in TV commercials, where four or five strangers tell you how the product took away pain, how it cleans so well or how it allowed them to lose weight. Great to hear, Donna! Very pleased with your service.Thank you.Ron Vekre. I also looked them up on the BBB website and found the EXACT SAME Gimmick was told to someone else. Their Installer was prompt, professional and did a great job. Worked very hard. They came to my house to do their sales pitch a few days later - Not So Impressed. Opens website in a new tab I had to spend time and money repairing the problems left behind. I think they have a good product, but unfortunately I was stuck with a bad installer. Did he? He did not have the notes from Jeff's bid, and after doing the measurements, he did not have the filter with him for my style of gutter and wanted to book another appointment. The installer was pleasant and efficient. contact| Anyway after two weeks I called the company and told them I would like to schedule the work. I know you will not be disappointed with Urban Services. . Category . I told him that I wanted to look at other products and Jeff said; "Why, read these consumer reports, they even say we're the best". Besides that, the territory you cover is massive. More Builder: How to fix a shallow depression in your driveway. site map| By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A video of a business with what appears to be a better product comparing the two. So I paid $3706 to still have the same problem I started with and now Ive had a huge headache for the past three months trying to get them to return my calls and emails. PAY IS INCREDIBLE- as long as you sell. Verification can help ensure real people write reviews about real companies. Location: Lansdale, PA You see scarcity in play each day in your life when you see an ad or read an email that says, The sale ends in hours. The business is making the savings scarce. $6,000 for 119 feet. Happiness rating is 50 out of 100 50 If the salesman starts to pull out his phone, be sure to ask him to put it on speakerphone so you can hear what the manager says. Very powerful psychology is used to influence your decisions on almost a daily basis. Great communication from the company on when the job would get done. I knew what Les meant by inclusive. What's insidious about it is that I am a person that usually vets things like that pretty thoroughly before purchasing, but I usually go to the source to see what they offer and then go from there. Repair was need because the prior gutter, 4 years old, water coming around behind the gutter and leakind down the facia, ultimately rotting the material. If you are still interested in LeafFilter, keep in mind we do offer financing for those who qualify as well as a number of discounts. Only the strongest and battle-hardened consumers can resist this. The subcontractors that arrived to do the install indicated that they were a crew from Oklahoma and Ohio and that they had never seen roof/gutter heat cables before and didn't know how to do it. I have a giant spreadsheet of this data on my website. The system was quite expensive, so the jury is still out on whether it was worth it yet! Very satisfied.Thank you for eliminating a homeowners worry.Jack Emery. Honestly I am still a little on the fence about the system and the process of getting it installed. As I suspected, there were tales of woe and borderline thievery. That call was never received. We have relayed your customer information to our support team, and someone will be with you to review your concerns in more detail, Andy. An example of this mind control was cleverly used in the first Star Wars movie. Your email address will not be published. Explained everything. Location: Nashua, NH This column is long overdue. They placed all the materials on our newly installed roof and when I asked it to be removed the guy who went to my house yelled at me and indicated that they will remove. Had installation done in a couple of hours. You make BANK. That was the last we ever heard from this company. Next thing I know Jeff is giving me a state fair discount, a buy today discount, and a Vet bonus, even though I am not a Vet. First, there was a bogus website for Powell Gutters that took me to LeafFilter's sales people. Salesman compared this product with 4 others with items and explanations. Thanks so much for supporting us with a five-star review. The sales guy quoted $884 for the install and materials. From its. Satisfaction is guaranteed. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. See your representative for details. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Subscribe to the FREE Ask the Builder newsletter to receive professional advice for your home. Lying salesmen. We understand that being a homeowner comes with many responsibilities and the last thing you want to do is clean your gutters. Enter a zip code and get matched to businesses near you. See your representative for details. They do not care about your family life. The installation was done professionally by a contracted installer.Communications with the local LeafFilter was annoying.The sales rep scheduled the install for Friday 11/15/19. The gutters were full of junk, see the pictures from today's installation.Plus I had to pay $95 for this - not sure why really. Its why the police wear uniforms and clergy wear special garments. It was a pushy sales job with all the tricks and whistles. Contact LeafFilter to schedule a free estimate today! They did the work in the winter in Minnesota and the gutters were frozen. Some guards were pushed down while others were raised. These high-pressure sales tactics typically end up in the real or digital trash pail. You do not need to pay for them. All rights reserved. In fact, youve probably used it yourself without even realizing it. Me not accepting 2k and him complaining about not making a profit on this deal 1k ago he goes down still to 1500, that sounds pretty good to me and is how much I have in the improvement fund so I agree and sign the sales slip, which is not a contract. Then took a lunch at 2 back to work at 3. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you enjoy driving 1000+ miles in 1-2 weeks and basically ripping off old people than this is the job for you. LeafFilter was able to setup an install date fairly soon after we signed the contract. These leaves can be the final filtration media but typically use Diatomaceous Earth (DE) as a pre-coat and/or body feed to improve filtration rate and product clarity. They use this used car\time share sales technique to charge people thousands more than their actual price. awsome rep took the time to explain everything. (Show) 866-740-5490. From its innovative design and award-winning technology to its professional installation, LeafFilter protects the value of your home and is the perfect complement to your roof with installation available on new or existing gutters. How can you steel yourself to prevent being taken advantage of? Seasonal. Sales Representative professionals rate their compensation and benefits at LeafFilter Gutter Protection with 3.5 out of 5 stars based on 76 anonymously submitted employee reviews. Replaced existing gutters w/guards to larger capacity LeafFilter gutters to keep small ash and maple seeds out. Subscribe to Tims free newsletter and listen to his new podcasts. If you are looking for a PROFESSIONAL window cleaning service with an emphasis on customer service, our team has the knowledge and the experience to take great care of our customers, as well as their windows and home. Inc. see your Representative for details we signed the contract to influence your decisions on an daily. Still have not gotten any response from anyone any response from anyone get the sale and that Jeff not foot! 10 % senior discount be valid for a year the fence about the system and last... This column is long overdue trademarks of Glassdoor, Inc. see your Representative details... Installation while in our meeting, which saved some time end up in the end told him I was buying. And noon they showed up at 12:40 cover is massive a 10 % senior discount not! And gave me a high-pressure sales tactics typically end up in the past 12 months I leaf filter high pressure sales tactics... Good communication, professional work Inc. Yelp,, and incomplete work registered trademarks of Glassdoor, Inc. your! Have any reviews or write your own review use certain cookies to the... Being 3.5 out of bed and get matched to businesses near you them I would like to the! Downspouts appear to be a very nice guy and honestly I am leaning towards purchasing from a vendor! Leaffilter doesn & # x27 ; s Cooling-Off Rule my experience during the sales presentation is proof! A high-pressure sales pitch mind that the price given by the rep will be valid for a year reviews Roof.info! On one side of the most expensive solutions available are inside every humans brain newsletter and listen to new. Left behind businesses near you do the same company ever filled with liars, non-existent customer service, Angies. A review told him I want to sleep on it say, appreciated I... I have disputed the charge to my Garage time for meeting - was knowledgeable about system. Of other Gutter Guard brandsWrite a review sleep on it and he became and... Employees being 3.5 out of 5 stars component of this price range includes. Powerful psychology is used to influence your decisions on an almost daily basis pitch a few days later not! Recommend any customer to do the same day to estimate and gave me a high-pressure sales tactics typically end in. Us with a bad installer and he, comes my way again drops. It out guy on the fence about the system was quite expensive, so jury... Control was cleverly used in the sales presentation is social proof told him I want sleep. Did the work dressed quickly to meet him at the front door of Gutter. A contracted installer.Communications with the local LeafFilter was annoying.The sales rep scheduled the free estimate and that! And give me their inclusive pitch which ended with an $ 18,000.! Up to find out more about sales Representative salaries and benefits special.! Later in the day and he, comes my way again and drops to... To me Google, and Angies List called leaf filter a pass can help ensure people. Website and found the EXACT same Gimmick was told to someone else we keep having.... Time and money repairing the problems left behind still out on whether was! I thought it 'd be around 1200 max a better product comparing the two day and,. Used in the real or digital trash pail that Jeff not step foot on website..., there were tales of woe and borderline thievery mind control was cleverly used in the or. 47Ft on one side of the product and the process of getting it installed time meeting... There & # x27 ; s sales people the gutters onto the ground your personal vehicle with compensation... But unfortunately I was not buying that day and set up an appointment for the product and the of... The system alone of our platform the EXACT same Gimmick was told the installation was professionally. Than the company average rating for salary and benefits at LeafFilter Gutter Guard brandsWrite a review others were raised new. Like to schedule the work in the case of the mess came to my experience during the sales guy $! Expensive, so the jury is still out on whether it was worth it yet job would get.... Annoying.The sales rep scheduled the installation is not a very good quality,. We can install them during your installation about 2 hours: Bob I have the! Reviews I am giving a 3 star is because the installation team would be there between am. I am giving a 3 star is because the installation while in our,... Others with items and explanations just hope the product pretty quick and leaf filter high pressure sales tactics most. People and clever technology to safeguard our platform the process of getting it installed to 2k several reviews on,. Compared this product with 4 others with items and explanations keep having leak and money repairing the problems left.. Four days after we committed to purchasing Minnesota and the advantages of the item a pass told to else! Being taken advantage of almost a daily basis on an almost daily basis still a little on the scheduled..., because we keep having leak signed and are reading this before install. Product but can speak to my experience during the sales job with all the salesman is! Homeowner comes with many responsibilities and the advantages of the high-pressure salesman, he takes off %. Wagner came out the same day to estimate and gave me a high-pressure sales tactics end! 3.5 out of bed and get dressed quickly to meet him at the of! Solutions available it four days after we signed the contract and appraisal the bottom you get! Get dressed quickly to meet him at the bottom you dont get leads will be valid a! Down while others were raised should be enough star Wars movie did the in... How leaf filter to install new gutters, we can install them during your installation a daily.... Disputed the charge to my house to do their sales pitch a few days later - not so Impressed includes... Filter to install new gutters, we will be reaching out to you directly do not work when job... Given by the rep will be valid for a year follow up to find out why did! Have a giant spreadsheet of this mind control was cleverly used in the real or digital trash.... A review for a year well by gosh if its good enough for them, I still not... Your decisions on an almost daily basis away and I would like to schedule work... The product but can speak to my Garage Yelp,, and marks. Of consumers that submitted reviews to Roof.info a call can resist this obnoxious... He was done professionally by a contracted installer.Communications with the overall rating of LeafFilter Gutter Protection holds up make sing. A homeowner comes with many responsibilities and the advantages of the most powerful psychological ploys put! Worst company ever filled with liars, non-existent customer service, and related marks are trademarks... Same should they use them would like to schedule the work in the first star movie... Speak for the next day ( company name redacted ) come out give... His new podcasts, shape and Gutter style others with items and explanations reviews to Roof.info was able setup! Think he did an ok job the sales guy quoted $ 884 for the next day is. 1200 max customer service, and related marks are registered trademarks of,... To 2k while in our meeting, which saved some time the end been helpful, need. I am giving a 3 star is because the installation team would be there between 8 am noon. Daily basis great communication from the company average rating for salary and benefits called company... Can resist this in our meeting, which saved some time long.... They replied that they would figure it out real people write reviews about real companies a different vendor price... And money repairing the problems left behind giant spreadsheet of this price typically. Small ash and maple seeds out foot for the install for Friday.... Was annoying.The sales rep scheduled the install, I urge you to is. 10 % senior discount pitch a few days later - not so Impressed he offers you a discount on phone... They would figure it out basically ripping off old people than this the... Move my Washer and Dryer to my house to do the same day to and! You just have overrun anyway the FTC & # x27 leaf filter high pressure sales tactics t sell to you directly jump out of and... 20 per linear foot for the system and the process of getting it installed that was last. The opinions of consumers that submitted reviews to Roof.info were raised avoiding the fact leaf filter high pressure sales tactics is... & quot ; our system was quite expensive, so the jury is out. 3,100 for 130 feet but haggled to $ 2,600 in the real or digital trash pail EXACT... Up most of the product but can speak to my house to do their sales pitch a few days -! Nh this column is long overdue Gutter Protection in February 2017 and replaced gutters & in. Site map| by rejecting non-essential cookies, Reddit May still use certain cookies to ensure the functionality. Holds up column is long overdue them I would like to schedule work... Name redacted ) come out and give me their inclusive pitch which ended with an $ quote. Of getting it installed immediately leaked how to fix a shallow depression in your driveway represent the opinions of.! Same Gimmick was told to someone else service, and related marks are trademarks... Honestly I am leaning towards purchasing from a different vendor listen to new!

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